Verizon Communications - Customer Service Representative
2009 ila 2010 arasında
Translation of fault report by Email and phone from Japanese customers to let non-Japanese engineers to investigate. Translate investigation report, reason for outage report into Japanese. Interpretation in engineer- customer conference call. Documentation of internal processes at customer service center.
Elionetwork Pte.,Ltd. - Linguist, In house translator, reviewer
2006 ila 2009 arasında
Translation of technical and marketing related materials, final quality assurance, edit, and proof reading. Used SDL Trados.